---
title: Stott and May Consulting | Box Case Study
image: https://consulting.stottandmay.com/hubfs/CO1039-Box-Case-Study-Featured-Image.jpg
---

# ![Box,_Inc._logo.svg](https://consulting.stottandmay.com/hs-fs/hubfs/Box%2c_Inc._logo.svg.png?width=52&height=28&name=Box%2c_Inc._logo.svg.png) Box solves automation, SRE, and technical debt challenges saving $700k & 150 engineering hours.

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## 100%

of service requests completed

## 4

weeks to deliver

## $700k

annual savings

**Customer**

Box

 

**Headquarters**

California, USA

 

**Industry**

Technology

 

**Employees**

1,000+

[ Download PDF version 

](https://consulting.stottandmay.com/https://resources.stottandmay.com/hubfs/Case%20Studies/Box%20Consulting%20Case%20Study.pdf)

## The challenge

Box faced a significant skills and knowledge gap in automation, cloud infrastructure, and SRE capabilities. Adding to the challenge, restrictions on headcount were hindering team growth, delivery from their Silicon Valley site was ~300% of the cost, and a lack of flexible resources increased the strain of fluctuating demand.  

![Star Rating Consulting](https://consulting.stottandmay.com/hubfs/Star%20Rating%20Consulting.svg)

**"Stott and May Consulting delivers teams that perfectly fit the scope, seamlessly expanding our objectives to address SRE challenges..."**

"Their expertise and adaptability enabled us to establish effective processes within our operational constraints. I highly recommend them for business and IT initiatives—they excel at problem-solving in any context."

###### **Senior Technical Operations Manager **Cloud Engineering

## The proposed solution

Stott and May Consulting proposed building a scalable team of engineers collaborating with existing efforts to automate processes, resulting in cost savings through UK-based resourcing and Linux/Unix system support. Generate a comprehensive report on the automation landscape to facilitate a seamless handover and knowledge transfer. Identify opportunities for process efficiencies to ensure a holistic approach to addressing client needs.

---

## The project team

Stott and May Consulting onboarded a project team consisting of a flexible squad of 12, featuring “ramp up” and “ramp down” periods. These included specialists in Linux engineering, Python scripting, automation, SRE, Kubernetes, and GCP.

![Grey divider](https://consulting.stottandmay.com/hubfs/Grey%20divider.svg)

---

## The results

We built and delivered a fully operational world-class engineering team in just 4 weeks, enabling 100% of service requests into the NOC to be completed in SLA. The deployment of a contingent worker team resulted in annual savings of $700K and 150 engineering hours recouped. These workers consistently met a target SLA of 100% for remediating infrastructure vulnerabilities

[### **More on our **project solutions

Find out how we're exceeding business expectations with our technology transformation features.

Take a look

](https://consulting.stottandmay.com/project-solutions)

[### **Book a **scoping call

Diarise a 30-min scoping call today with a member of our team to talk through your requirements in detail.

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